Jira Service Desk Reviews Health

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Jira Service Management (Jira Service Desk) Reviews

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8 hours agoJira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams.

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Jira Service Desk Review 2021: Features, Pricing & More

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Just NowJira Service Desk is an IT help desk platform that is new player in the help desk sector. The Blueprint covers Jira Service Desk's best features in this review.

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Jira Service Desk Review TechRadar

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1 hours agoJira Service Desk is aggressively priced to get businesses on board. The biggest lure is the first three agents costs just $10 a month as a flat fee, but oddly it does get more expensive as it

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Jira Service Desk Reviews & Ratings 2020 TrustRadius

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2 hours agoJIRA Service Desk is the tool that allows all stakeholders to be more proactive to communicate transparently. It especially helps the development team to work on Agile/Scrum methodology perfectly. The tool is pretty intuitive and it only takes a few attempts before …

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JIRA Service Management Reviews & Ratings 2021

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9 hours agoThe Jira Service Desk is a good tool that integrates well with Confluence. Pros. Jira Service Desk integrates well with other Atlassian tools. I like the weekly sprint and backlog views. Very easy to create and track an issue. Cons. There is a little bit of a learning curve and it takes time to master every feature.

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Atlassian Jira Service Management Reviews, Ratings, And

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5 hours agoCritical Review. 2.0. February 1, 2021. It is not ITSM yet. For now just an advanced and flexible ticketing. Care with pricing. Atlassian is switching from the classical jira software for managing development teams to a full service management, and while it can happen, current solution it is very immature.

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JIRA Service Management Reviews 2021 Capterra

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6 hours agoJira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira's open collaborative platform.

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Is It Possible To Get A Health Check Of Our Existing Jira

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Just NowIs it possible to get a health check of our existing Jira Service Management Setup. Vicki Stanfield I'm New Here Nov 29, 2021. I am just starting with a company which has been using Jira Service Management for a few years. Does Atlassian offer a health check to see whether we are doing it optimally for our situation? I see things that I think

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Jira Service Desk IT Service Desk & ITSM Software

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Just NowWe created Jira Service Desk in 2013, after we noticed that nearly 40% of our customers had adapted Jira to handle service requests. Thousands of teams managed requests through service desks, reduced manual effort, and set up workflows across their organizations in departments like HR and legal. In 2020, we introduced Jira Service Management to

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JIRA Service Desk Why 4.4 Stars? ITQlick

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1 hours agoThe usual users of JIRA Service Desk are those insmall businesses (1-20 employees), medium-sized companies (10-100 employees) and large enterprises (with more than 500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of helpdesk, self-service portal, document and …

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Jira Cloud & HIPAA Compliance

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6 hours agoIt looks like this HIPAA compliant build is only encompassing Jira Software and Confluence, and NOT Jira Service Desk at this time. For healthcare orgs that want to use jira for support, Service Desk is probably a larger need, since that's …

Health Insurance 33 People Used Show more

JIRA Service Desk : Reviews, Test & Pricing Appvizer

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6 hours agoAppvizer, the media that digitalizes companies. 10,000 software solutions + 2,000 trends and tips to boost performance at work.

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JIRA Service Management Vs. ManageEngine ServiceDesk Plus

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Just NowJIRA Service Management is ranked 2nd in Help Desk Software with 16 reviews while ManageEngine ServiceDesk Plus is ranked 4th in Help Desk Software with 12 reviews. JIRA Service Management is rated 8.0, while ManageEngine ServiceDesk Plus is rated 8.0. The top reviewer of JIRA Service Management writes "Customizable, stable, and integrates well".

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Jira Service Desk Reviews: Pricing & Software Features

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5 hours agoJira Service Desk is compatible with hundreds of apps from the Atlassian Marketplace. This allows easy integration of useful functionalities to your system such as CRM, monitoring, reports, and task management tools. As a result, the platform allows you to run your operations as seamlessly as possible. Moreover, it’s available on mobile for

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15 Best Jira Dashboard Examples Rigorous Themes

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1 hours ago7. Jira Dashboard Gadget for Level Up. You can extend your dashboard to include data from multiple teams. To track numerous scrum teams together, use examples of the Sprint Health gadget and the Agile Sprint Burndown gadget to get an overview of your teams’ progression towards a …

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JIRA Service Desk Reviews & Ratings From 32 Users SaasList

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7 hours ago14,001+. $450,000. Editor's Bottom Line of JIRA Service Desk. For those organizations already invested into the Atlassian eco-system, specifically utilizing JIRA to help manage and maintain ongoing projects, will be able to take full advantage of the provider's JIRA Service Desk solution.

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Jira Service Desk Review Software Portal

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2 hours agoJira Service Desk Review. Jira Service Desk is a full service desk “suite” designed with the IT service and customer service organization in mind. Employees and customers can use the “self-serve” portal to open and track tickets, access the knowledge base and keep track of questions and incident responses. The service desk reporting

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Page 3 JIRA Service Management Reviews Pros & Cons

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8 hours agoI have deployed Jira Service Desk at a big online university in Spain. They had already other Atlassian products such as Jira and Confluence. The alternative was Freshdesk, but Jira Service Desk had a way better integration with Jira, the tool they are using for all the software development, issue tracking and project management.

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JIRA Service Desk Vs ServiceNow: Ticketing System

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7 hours agoJIRA Service Desk is of course built on top of Atlassian's leading issue and project tracking platform JIRA, which makes it extensible via 1,800+ add-ons available on the Atlassian Marketplace. Not to be outdone, ServiceNow's integrations include several that are vendor-provided as well as a myriad of custom-built integrations, from Salesforce

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JIRA Service Desk Why Rated 2/10? (Jun 2021) ITQlick

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9 hours agoWhen comparing JIRA Service Desk to its competitors, on a scale between 1 to 10 JIRA Service Desk is rated 2, which is less expensive than the average Help Desk software cost.JIRA Service Desk offers few flexible plans to its customers with the basic cost of a license starting from $10 per user/month.

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Confluence Vs JIRA Service Management 2021 Comparison

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7 hours agoConfluence vs JIRA Service Management. Confluence has 1934 reviews and a rating of 4.4 / 5 vs JIRA Service Management which has 275 reviews and a rating of 4.36 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money. Product Overview.

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What Are Services? Jira Service Management Cloud

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2 hours agoIn Jira Service Management, Services allows you to map, organize, and manage these services. By setting up services and using them in your day-to-day processes, you can measure their success, track changes, reduce the risk of cascading problems, respond to incidents, increase the quality and speed of your operations, and keep records.

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Jira’s Service Desk — How To Improve Customer Satisfaction

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Just Now5. Integration — Service Desk allows seamless integration with a variety of tools and applications.Jira Software users can easily link and assign IT tickets to the development team backlog. At AWH, we use many Atlassian products like Jira Software, Confluence, Bitbucket, and Trello for every project so the seamless integration of Service desk was hugely beneficial.

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IT Management Software: JIRA Service Desk Apps Reviews

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2 hours agoNow it also offers JIRA Service Desk, which allows IT staff to service users with powerful SLAs, custom queues, and real-time reporting. It does what service desk software is meant to do – facilitate the quick resolution of issues and challenges so that the work of the business can proceed unimpeded.

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Zendesk Vs JIRA Service Desk

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8 hours agoAbove all, they work together to help turn interactions into lasting relationships over the competition such as JIRA Service Desk. Make your customer service stand out – reduce friction with a software solution that’s designed to increase speed and efficiency–and turn your team of agents into experts. Act with intelligence – customize

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Jira Service Desk Review – 2021 Chamber Of Commerce

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8 hours agoJira Service Desk is a modern, fully featured service desk software designed by Atlassian that offers support solutions for IT Service Management (ITSM) and customer service departments. It is a powerful solution built on Jira’s workflow engine and provides a unified interface where customers and employees can submit requests for new services, report incidents, and ask for help.

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Jira Service Desk Review: Overview, Pricing, And Features

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7 hours agoJira Service Desk is a system that is specifically tailored to meet the needs of ITSM (IT Service Management) companies, as well as to provide high-quality customer service. Generally speaking, Jira is mostly used by IT teams that aim to provide back-to-back services as it helps them produce a better approach.

Mens Health 57 People Used Show more

Jira Service Desk Review: Pricing, Pros, Cons & Features

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6 hours agoThe main benefits of Jira Service Desk are its technology-enabled practices that allow you to provide excellent customer service, which ultimately attracts new customers and retains existing ones. There are multiple benefits to businesses if they decide to use Jira Service Desk, read more here for the details: With Jira Service Desk, customers can contact your company either by phone, email

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28 Atlassian Jira Service Desk Case Studies, Success

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1 hours agoAtlassian Jira Service Desk Case Studies 1-15 of 28 results. View. 15. 30. All. Telegraph Media Group - Customer Case Study. Read Case Study. The sky's the limit with Skyscanner and JIRA Service Desk. Read Case Study.

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Jira Service Management

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5 hours ago{"xsrfToken":"B2MG-K9PJ-SXOE-UF48_a2e40d8ea635c3160d063c111405ce17feae99a0_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4493aee0-73b0

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Pricing Jira Service Management Atlassian

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6 hours agoWith the cloud option, we host Jira Service Management in the cloud for you and set up your instance instantly.You can create a free account, or try a paid plan for 7-days. After that, subscription pricing is month-to-month or annual. This is generally the best option for teams who want to get started quickly and teams who don't want to manage the technical complexity of hosting themselves.

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Gadgets For Jira Applications Jira Service Desk Server 4

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1 hours agoJira Service Desk Server 4.7. Page tree. Browse pages. Configure Space tools. Attachments (1) the board. For example, if you started a sprint with 50 story points and add an issue with 5 story points, the Sprint Health gadget would show a 10% scope change. If you add/remove issues that don't have estimates, the scope change will not be

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COVID19 Crisis Management Portal Atlassian Marketplace

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Just NowEmployees self-report health status & request help. Pre-configured customer portal for your employees. They log onto a Jira Service Desk portal (desktop/mobile) to self-report their health status, ask a question relating to the crisis or seek help during an emergency.

Covid 19 Health Mens Health 56 People Used Show more

Jira Service Desk Training Agile Digest

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9 hours agoJira Service Desk helps your IT team provide a world-class service experience and ensures employees can find the information they need to get help quickly. Incident Management Quickly respond to, resolve, and continuously learn from incidents while keeping all your stakeholders in the loop.

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JIRA Service Management Vs. SolarWinds Web Help Desk

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5 hours agoJIRA Service Management is ranked 2nd in Help Desk Software with 15 reviews while SolarWinds Web Help Desk is ranked 27th in Help Desk Software with 2 reviews. JIRA Service Management is rated 8.0, while SolarWinds Web Help Desk is rated 6.0. The top reviewer of JIRA Service Management writes "Customizable, stable, and integrates well".

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JIRA Service Desk

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9 hours agoJIRA Service Desk is a web-based issue tracking and project management service desk software. This technology serves as a collaborative platform for business service desks and Information Technology (IT) support. This technology is Information Technology Infrastructure Library (ITIL) certified and may be integrated with other JIRA project

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JIRA Service Desk : Reviews, Test & Pricing Appvizer

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8 hours agoJira Service Desk is a customer service management software that increases your company's productivity through the rapid resolution of requests. Based on Atlassian's Jira workflow engine, Jira Service Desk provides a collaborative and flexible platform, a low-cost knowledge base, easy to configure and scale, highly flexible, and with a powerful

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Setting Up Service Project Reports Jira Service

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3 hours agoJira Service Management comes with reports on customer satisfaction, but a custom report can help you find more trends. First, be sure to collect customer satisfaction information on your requests. Learn how to enable customer satisfaction feedback .

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Page 7 JIRA Service Management Reviews Pros & Cons

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8 hours agoJira Service Desk is an incredible HelpDesk software. Designing flow and interaction is easy has it is with Jira. Integration with other Atlassian software is incredible, it work so well with Jira, Confluence, and other softwares that the the vendor is offering.

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Jira Service Desk Vs. SolarWinds Service Desk Comparison

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7 hours agoPrice: All the functionality we discussed here comes with Jira Service Desk’s free plan, which supports up to three agents. The next tier, called Standard, costs $20 USD per agent per month and enables your team to grow up to 5,000 users. In practice, both the free …

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Compare Jira Service Management Vs. Spiceworks IT Help

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9 hours agoCompare Jira Service Management vs. Spiceworks IT Help Desk vs. Total Network Inventory in 2021 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using the chart below.

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Jira Service Desk Server For Agents Udemy

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1 hours ago · Jira Service Desk for Agents and Administrators covers the functions and concepts of Jira Service Desk and is intended for agents and new Jira Service Desk administrators. After this course, you should be able to run your Service Desk with useful SLAs and queues, support your customers through a well-designed customer portal, and manage the

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Overview Of Jira Cloud Products Jira Service Management

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7 hours agonoindex. The Jira Cloud family of applications (Jira Software, Jira Service Management, and Jira Work Management) are standalone applications built on the Jira platform and can be used on its own or in any combination on the same site. Jira Service Management and Jira Software can be added to the same cloud site for optimal integration benefits.

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95% Off JIRA Service Desk 4 Small Business And Beyond

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2 hours agoJIRA Service Desk 4 small business and beyond review for 2021. In our review of this course, we try to help you answer all of your most important questions about JIRA Service Desk 4 small business and beyond as quickly and efficiently as possible, so that you can determine whether this online education training is worth your time and money.

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Jira Service Management

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6 hours agoSorry you're not allowed to see this. - Jira Service Management. Sorry you're not allowed to see this.

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Project Manager (Jira Admin) Arcus Program

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5 hours agoThe Project Manager will lead the administration of Arcus scientific projects portfolio, Jira, and Service Desk software. This will be done in partnership with the Arcus Informatics Program

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Popular Search

Frequently Asked Questions

Does Jira service desk have telephony integration?

Out of the box, there is not direct telephone/call center integration. However, one of the vendors from the Atlassian marketplace has built an add-on called Call Center for JIRA Service Desk as a solution for phone/call-center integration with JIRA Service Desk. With this add-on, your customers have the flexibility to open new service requests over the phone, as well as the web.

What is an agent at Jira service desk?

Agents are users that work on customer requests and communicate with customers. Customers create requests and these requests appear as issues in JIRA for agents to work on. Access both the Customer Portal and the service desk interface in JIRA View the Customer Portal, queues, reports and SLA metrics for the service desks they have access to

How much is Jira?

The software-specific version is called Jira Software, while the more general project management option is known as Jira Core. Jira\'s pricing starts at $10 per month. Jira offers two kinds of pricing plans: cloud-based options, where companies use Atlassian\'s online service, or self-hosted licensing.

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