Jira Service Desk Portal Examples Health

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Customize Your Jira Service Desk With These 6 Musthave …

Customize Valiantys.com Show details

3 hours agoWith the cloud version of the app, checklists can also be used by customers on the Jira Service Desk customer portal. For instance, users can directly select the hardware they require. Below shows an example of an employee leaving the company and the tasks that need to be performed – all tracked within Jira with the help of Elements Checklist:

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Jira Service Desk IT Service Desk & ITSM Software

Service Atlassian.com Show details

Just NowWe created Jira Service Desk in 2013, after we noticed that nearly 40% of our customers had adapted Jira to handle service requests. Thousands of teams managed requests through service desks, reduced manual effort, and set up workflows across their organizations in departments like HR and legal. In 2020, we introduced Jira Service Management to

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A Stylish New Portal For Jira Service Desk Server And Data

Stylish Confluence.atlassian.com Show details

1 hours agoHow to get the new portal Jira Service Desk 4.6: The new portal is now default, so you'll get it out of the box. If you'd like to learn more about customizing it, see Configuring the customer portal. Jira Service Desk 4.1 - 4.5: When you upgrade to Jira Service Desk 4.1, you’ll see an opt in prompt in two places:

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How To Use The Jira Service Desk Customer Portal

How Confluence.ssdmo.org Show details

Just NowJira Service Desk has a customer portal that will allow you to view the history of your tickets, the status of your open tickets and record new requests for help. Through the SSD Portal you can chose "SSD Service Desk" You can also go to the Customer Portal directly using this link: https://bit.ly/2QFdEu4

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Customer Portal Atlassian

Customer Developer.atlassian.com Show details

2 hours agoCustomer portal. This pages lists the Jira Service Desk modules for the customer portal. These can be used to inject panels and actions to various locations in Jira Service Desk customer portal. A panel is simply a section of HTML content on the page. An action is a clickable link or menu entry for user to perform specific operation.

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JIRA Service Desk Portal (Tutorial Part 2/12) YouTube

JIRA Youtube.com Show details

3 hours ago**An updated Atlassian Masterclass Series with new content is available here**: https://www.youtube.com/playlist?list=PL4nWSZh-Z1WIq-uz6F6eY4XTuu187KE8P For

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Organize Request Types Into Portal Groups Jira Service

Organize Support.atlassian.com Show details

Just NowTo organize request types in a company-managed project: From your service project, go to Project settings > Portal settings. Select the Portal Groups tab. Choose the group you want to add request types to, or select Create group to create a new group. Select Add request form and search for an existing request type to add.

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Tutorial: How To Design Your Own Jira Service Desk

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3 hours agoIn this video, we talk about the benefits and possibilities of creating a unique Customer Portal in Jira Service Desk. Our Atlassian Apps Marketing Manager D

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Solved: Service Desk Portal External Access

Service Community.atlassian.com Show details

8 hours agoHello there, I'd like to know what's the best approach when setting up a production environment with a Jira Server instance which is preferable to be accessed only from within the internal LAN and a Service Desk (server) instance which needs to expose to the internet a Help Center to any customer (e.g. support.company.com).

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Jira Service Management

Jira Lpkrlp.atlassian.net Show details

9 hours agoSelect is focused , press Down to open the menu, Registration as an ICU course participant. Registration for courses at certified educational institutions for basic knowledge of ventilation and symptom control in COVID-19 patients. Please enter your name here.

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Service Management System Dashboard Telstra Health Jira

Service Jira.telstrahealth.com Show details

8 hours ago{"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-management?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm

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Setting Up Service Project Reports Jira Service

Setting Confluence.atlassian.com Show details

3 hours agoFor example, if your business operated in New York and Rio de Janeiro, your service project agents can add a location label to requests from each region. To create a report to see how many requests come from each location: From your service desk project, go to Reports. Click New report. Enter "Requests by region" as the Name.

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How To Enable Selfservice In Jira Service Desk, P

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Just NowThis means that the aesthetics of a service desk are just as important as any extra functionality. And let's be honest here: even though the Jira Service Desk user interface isn't lacking in any way, there's next to nothing we can do to change the overall design of the Customer Portal out of the box. Self-service-wise, a clear look and feel is key.

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Documentation For JIRA Service Desk 3 Atlassian

For Product-downloads.atlassian.com Show details

2 hours agoDocumentation for JIRA Service Desk 3.1 4 Created in 2016 by Atlassian. Licensed under a Creative Commons Attribution 2.5 Australia License. JIRA Service Desk Documentation €€ Put the power of JIRA in the hands of your service desk team. Check out the latest JIRA Service Desk Server release notes€here.€ Getting started Installing JIRA

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Customer Portal Atlassian

Customer Developer.atlassian.com Show details

9 hours ago1. servicedesk.portal.footer. Footer on all portal pages. Web fragment type: Web panel. Note that using the locations described above will show the web panel on all portal pages. If you want to restrict the web panels to display on specific portal pages, use the following suffixes with the app point location. For example, a sub-header that will

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Jira Service Management

Jira Portlandstate.atlassian.net Show details

6 hours agoHelpdesk support is available online, through chat, and by phone. Learn how you can contact the OIT Helpdesk. PSU Help Center / IT Service Desk. Computer replacement. Summary *. Your full name *. Your Odin username *. Your PSU affiliation or department *. The …

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JIRA Service Desk 3.6.2 Atlassian Javadoc Home

JIRA Docs.atlassian.com Show details

5 hours agoCreates a customer that is not associated with a service desk project. The customer's username is their email address. They can set a password by clicking "Forgotten your password" on the portal login screen, or a JIRA administrator can set one in User Management.

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Jira Service Management System Dashboard JIRA

Jira Ipcinc.atlassian.net Show details

8 hours ago{"xsrfToken":"B03U-1KT0-2S7G-KVMX_4b3613acd9cf0ca4448e6a4d8fc67d85ede3c21c_lout","branding":{"id":"2","key":"cqidesk","name":"Certification Service

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Jira Service Management

Jira Njdeptofhealth.atlassian.net Show details

6 hours agoSorry you're not allowed to see this. - Jira Service Management. Sorry you're not allowed to see this.

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JIRA Service Desk DigitalVA

JIRA Oit.va.gov Show details

9 hours agoJIRA Service Desk is a web-based issue tracking and project management service desk software. This technology serves as a collaborative platform for business service desks and Information Technology (IT) support. This technology is Information Technology Infrastructure Library (ITIL) certified and may be integrated with other JIRA project

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Jira Service Management

Jira Popmednet.atlassian.net Show details

Just Now{"xsrfToken":"BUYP-2GQR-7ZH0-30UK_1a6ac06254a2b7ad1164beb83671f6961ab1fd1e_lout","branding":{"id":"1","key":"pmnsupport","name":"PopMedNet Support","portalBaseUrl

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Jira Customer Portal Data

Jira Faq-data.com Show details

6 hours agoJSM Customer Portal Reports - Custom Jira Charts for . Data 1 day ago JSM Customer Portal Reports. Connect a Confluence knowledge base to a Jira Service Management project and share reports with customers directly in the portal 🖥️. Select a User Impersonation proxy user to load data for users without Jira licenses.Portal example 🔗 jira service desk portal

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Service Desk Log In Iress Jira

Service Jira.iress.com Show details

1 hours ago{"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer

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What's New In Jira Service Desk? A Loginfree Customer

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3 hours agoJira Service Desk is now in 8 languages. We’re excited to announce language support within Jira Service Desk, where you can create and manage customer facing translations both within the customer portal and email notifications. Customer service is all …

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Jira Service Management

Jira Mysdccd.atlassian.net Show details

8 hours ago{"xsrfToken":"52ab14d6-b0f9-47aa-8058-d14eff98ba59_c3cb2500e289669f40bc6883295eb3c43046f5b7_lout","branding":{"id":"4","key":"cssd","name":"mySDCCD Support …

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Integrate Opsgenie With Jira Service Management Opsgenie

Opsgenie Support.atlassian.com Show details

2 hours agoView global service health reports; Access your team reports. Sample payload sent from Jira Service Management. (Jira Service Desk) in the scripts until the next update. Use Opsgenie's OEC and the Jira ServiceDesk script to update requests on Jira Service Management. This enables the deployment of your own scripts/ability to modify the

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Jira Service Management

Jira Wwuhelp.atlassian.net Show details

Just Now{"xsrfToken":"0d45b506-1e59-4d72-aaa8-e80e2b814f3c_45eb60809e1f41a78af0b7d61d79af585bfe2556_lout","branding":{"id":"1","key":"hd","name":"Help Desk","portalBaseUrl

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Jira Service Management

Jira Footasylum.atlassian.net Show details

2 hours ago{"xsrfToken":"B1WZ-682L-J6IM-PNMP_627543135348c784183726c64f7a6cc8df5d0862_lout","branding":{"id":"1","key":"gsd","name":"Service Desk","portalBaseUrl":"/servicedesk

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HelpDesk For Jira Customer Portal &SLA Atlassian

HelpDesk Marketplace.atlassian.com Show details

4 hours agoHelpDesk for Jira app built by Teamlead, Atlassian Gold Solution Partner as affordable Service Desk solution with advanced features . Key highlights: Multiple (single-project or cross-project) customer portals with unique customizable appearance. Request tracking section with customizable layout. Confluence integration.

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Jira Service Management Customer Portal

Jira Faq-data.com Show details

5 hours agoCustomer portal - Atlassian. Data 2 day ago Customer portal.This pages lists the Jira Service Desk modules for the customer portal.These can be used to inject panels and actions to various locations in Jira Service Desk customer portal.A panel is simply a section of HTML content on the page.

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Service Desk System Dashboard CGI JIRA (Int.)

Service Jira.cgi.com Show details

1 hours ago{"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer

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Jira’s Service Desk — How To Improve Customer Satisfaction

Service Awhnet.medium.com Show details

Just Now2. Organized Queues — Jira Service Desk is an excellent tool that allows you to view all client requests in one place, the Queues section, even if they have different statuses. It has a variety of default types under queues that can be used to segregate issues based on status or information. Example, you can view all tasks that are unassigned under the ‘Unassigned issue” section.

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Jira Service Management

Jira Trios-tekservices.atlassian.net Show details

9 hours agoStaff Service Requests - Jira Service Management. Our support hours are from 7:00 a.m. – 10:00 p.m. EST Monday – Friday. If your service request is submitted near the end of this window, we may not be able to answer until the next business day.

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Jira Service Management

Jira Courtinnovation.atlassian.net Show details

6 hours ago{"xsrfToken":"870fd1dd-40fb-4103-bdca-4c18e2e8bf27_74b712b4f7eceddc570fc25436b0c55218c22ff1_lout","branding":{"id":"2","key":"cciit","name":"Center Tech

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Jira Service Management

Jira Wwuhelp.atlassian.net Show details

8 hours ago{"xsrfToken":"0d45b506-1e59-4d72-aaa8-e80e2b814f3c_eb89daa13b332df1703af7712a982cd9974eae13_lout","branding":{"id":"1","key":"hd","name":"Help Desk","portalBaseUrl

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4 Ways To Improve Your Jira Service Desk Content Bloom

Ways Contentbloom.com Show details

5 hours agoHere is a sample automation rule: Automation rule is used to transition an issue when a customer comments. 3. Why you should use Jira Service Desk. While there are many great features, our main reason for using Jira is for the ways it allows real-time reporting and simplifies processes for customers. How?

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Project JIRA Fields JIRA

JIRA Andrewjaynes.atlassian.net Show details

7 hours agoProvides search options for JIRA Service Desk approvals information. This custom field is created programmatically and required by Service Desk. For example operating system, software platform and/or hardware specifications (include as appropriate for the issue). Stores the users that are participants in Service Desk customer portal

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Top 15 Jira Service Desk Features To Scale Your Customer

Top Clariontech.com Show details

6 hours agoThankfully, the AtlassianJira Service desk software enables customers to opt-in and out certain email notifications, which cut-downs the emails from Jira. Assign Support Tickets Quickly. With the powerful functionality of JIRA software, it becomes easy to assign the support tickets to the right agent.

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Jira Service Management

Jira Trios-tekservices.atlassian.net Show details

9 hours ago{"xsrfToken":"8a0c828b-796c-4e17-992a-6fc200d4dde0_e8756487264bbdf111965b8dfe5358506fbf179e_lout","branding":{"id":"4","key":"sg","name":"Student Service Requests

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Service Management Jira

Service Jira.scouting.org Show details

5 hours ago{"xsrfToken":"B4ZY-1LP0-UYKK-P9FO_2c5105142a95c84c6f54286748ffe12ead201f2c_lout","branding":{"id":"2","key":"hd","name":"Boy Scouts of America National Service Center

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Service Desk USFJIRA

Service Jira.usf.edu Show details

4 hours ago{"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer

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Intro To Jira Service Desk (Server Version) Rachel

Intro Skillshare.com Show details

7 hours agoJira Service Desk is a great compliment to Jira. While you can certainly use the standard Jira features for support, Jira Service Desk takes support to the next level with queues, SLAs, a simple customer portal, and integration with Confluence as a knowledgebase.

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JSMobile Apps On Google Play

JSMobile Play.google.com Show details

6 hours agoJSMobile app allows you to access and interact on the requests on the go with a user-friendly interface: * Create and transition requests. * Comment on the requests. * Add multiple attachments to the requests. * Get a real-time push notification of important updates. * Filter open requests, closed, created by the user.

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Popular Search

Frequently Asked Questions

Why to use Jira service desk?

The Jira software empowers developers to streamline the software delivery process, the Jira Service Desk allows customer support teams to accelerate the issue resolution process, and the Jira Core helps functional teams (such as Sales, HR) to manage their sundry list of tasks - for improved outcomes.

Does Jira service desk have telephony integration?

Out of the box, there is not direct telephone/call center integration. However, one of the vendors from the Atlassian marketplace has built an add-on called Call Center for JIRA Service Desk as a solution for phone/call-center integration with JIRA Service Desk. With this add-on, your customers have the flexibility to open new service requests over the phone, as well as the web.

What do companies use Jira?

Here is a list of companies which uses Atlassian Jira Software: NASA SpaceX Twitter Autodesk Audi Ebay Spotify Tesla Cisco LinkedIn More items...

What is an agent at Jira service desk?

Agents are users that work on customer requests and communicate with customers. Customers create requests and these requests appear as issues in JIRA for agents to work on. Access both the Customer Portal and the service desk interface in JIRA View the Customer Portal, queues, reports and SLA metrics for the service desks they have access to

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