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JIRA Service Desk REST API Reference Atlassian

JIRA Docs.atlassian.com Show details

5 hours agoThe JIRA Service Desk REST API uses pagination to conserve server resources and limit response size. Pagination is set by default for methods that could return a large collection, although you can modify the pagination parameters. When you make a request to a paged API, the response will wrap the returned values in a JSON object with paging

Jira cloud rest api documentation 47 People Used Show more

The Jira Service Management Cloud REST API

The Developer.atlassian.com Show details

1 hours agoThe Jira Service Management REST API uses pagination to conserve server resources and limit the size of responses. Pagination is enforced for methods that could return a large collection. When you make a request to a paged API, the response will wrap the returned values in a JSON object with paging metadata, as follows:

Jira service desk api documentation 42 People Used Show more

The Jira Service Management Cloud REST API

The Developer.atlassian.com Show details

3 hours agoThis method returns all the service desks in the Jira Service Management instance that the user has permission to access. Use this method where you need a list of service desks or need to locate a service desk by name or keyword. Permissions required: Any. Connect app scope required: READ

Jira help desk 42 People Used Show more

Jira Service Desk IT Service Desk & ITSM Software

Service Atlassian.com Show details

Just NowWe created Jira Service Desk in 2013, after we noticed that nearly 40% of our customers had adapted Jira to handle service requests. Thousands of teams managed requests through service desks, reduced manual effort, and set up workflows across their organizations in departments like HR and legal. In 2020, we introduced Jira Service Management to

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JIRA Service Desk

JIRA Oit.va.gov Show details

9 hours agoJIRA Service Desk is a web-based issue tracking and project management service desk software. This technology serves as a collaborative platform for business service desks and Information Technology (IT) support. This technology is Information Technology Infrastructure Library (ITIL) certified and may be integrated with other JIRA project

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JIRA Insight API Documentation ( Premium Version)

JIRA Community.atlassian.com Show details

9 hours agoJIRA Insight API Documentation ( Premium Version) Steve Pace Nov 29, 2021. Hello everyone, I am testing JIRA Insight REST API to have a table from JIRA service Desk pre-populated from Insight Objects, I see a lot of conflicting information as to whether the REST API for this version of JIRA exists or not.

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Jira Service Management

Jira Streamlinehealth.atlassian.net Show details

7 hours ago{"xsrfToken":"29d621a6-a47e-4c52-a00a-920c85e05523_ed8ecb9062d331d60f25e741259b585f7c4329de_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com

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Jira ServiceDesk (on Premise) API >> Request For Stats

Jira Community.developer.atlassian.com Show details

9 hours agoHi Dmitri, I am afraid JSD does not provide that as an out-of-the-box API. Depending on what kind of information you want to get in detail, I would use the JQL queries with JSD supported search functions to get the count of the issues of each category you care about.

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Solved: Health Check Is There A Jira Cloud Health Check

Health Community.atlassian.com Show details

5 hours agoHealth Check - Is there a Jira Cloud Health Check tool? thomas.hargreaves Aug 12, 2020 I'm currently investigating best practices regarding doing "Health Checks" of Jira Cloud instances and would like to know if anyone has already made a tool or similar to help with this.

Health Insurance 57 People Used Show more

FAQ: What Are The Differences Between Jira Service Desk

What Coyotecrk.com Show details

6 hours agoJira Service Desk was created in 2013 in response to Atlassian’s discovery that 40% of customers were using Jira to handle service requests. With JSD, teams were able to create efficient help desk environments that streamlined workflows and reduced the number of man-hours spent on service tickets across departments like technical support

Mens Health 56 People Used Show more

Python Use API Get Data In Service Desk JIRA Stack

Python Stackoverflow.com Show details

2 hours agoMy Company is using JIRA. And My task is need to use API get data in Service Desk. Current we are exporting csv file from JIRA. and we want to improve use api get data instead of export file csv. Some Field im csv file is " Summary, Issue key, Issue id, Issue Type, Status, Priority, Resolution, Assignee, Reporter, Creator, Created, Updated

Healthy Care 53 People Used Show more

Jira Service Desk 4.13.x Release Notes Atlassian Support

Jira Confluence.atlassian.com Show details

5 hours agoIssues resolved in 4.13.9. Released on 15 July 2021. The binary installers for this version of Jira Service Desk are bundled with JRE 8u291, which prevents secure connections with MySQL Community Edition 5.7.27 or older over TLS versions 1 and 1.1. For more information, see Jira Service Management 4.18.x upgrade notes.

Mens Health 58 People Used Show more

Jira Service Desk 4.13.x Long Term Support Release Change

Jira Confluence.atlassian.com Show details

8 hours agoWe recommend upgrading Jira Service Desk regularly. However, if your organisation's process means you only upgrade about once a year, upgrading to a Long Term Support release may be a good option, as it provides continued access to critical security, stability, data integrity and performance issues until this version reaches end of life.

Life Healthcare Mens Health 58 People Used Show more

Jira Service Management

Jira Latrobehealth.atlassian.net Show details

4 hours ago{"xsrfToken":"5f08795b-200a-4cc4-a9d4-d99d6978f307_b5621a7d30a0338dd707a3f4c590a43cfd28fc8f_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com

Mens Health 23 People Used Show more

Jira Service Management

Jira Adbsafegate.atlassian.net Show details

2 hours agoALIS Start! Start your cloud-based in-field maintenance management solution here! Or go back to the ALIS website: alis.adbsg.com. Health and Safety. This portal is for ADB SAFEGATE employees or in subcontracting of, to report health and safety issue related occurances and their follow-up. Powered by Jira Service Management.

Mens Health Health Insurance 23 People Used Show more

Jira Service Management

Jira Rthealthfund.atlassian.net Show details

4 hours ago{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service

Mens Health 23 People Used Show more

Jira Service Management

Jira Behavecare.atlassian.net Show details

1 hours agoUpward Health Helpdesk - Jira Service Management. 11 November 2021: We have updated the Helpdesk Dashboard to now include Training Requests as well as Human Resources Concerns. We have also added new request options in our General Helpdesk Requests including Inventory Requests! Frequently used. Security Incident Report.

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Integrate Opsgenie With Jira Service Management Opsgenie

Opsgenie Support.atlassian.com Show details

2 hours agoAdding Jira Service Management Integration in Opsgenie. From your Opsgenie account, go to Integrations and select Jira Service Management Integration. Specify who is notified of Jira Service Management alerts using the Responders field. Auto-complete suggestions are provided as you type.

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Jira Service Management

Jira Cartulahealth.atlassian.net Show details

4 hours ago{"xsrfToken":"a5aa4156-c854-496c-bd0e-17665ba723bf_c80b066096fc1e52342d4f61481800867e9a2336_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com

Mens Health 23 People Used Show more

Zendesk Vs JIRA Service Desk

Zendesk Zendesk.com Show details

8 hours agoAbove all, they work together to help turn interactions into lasting relationships over the competition such as JIRA Service Desk. Make your customer service stand out – reduce friction with a software solution that’s designed to increase speed and efficiency–and turn your team of agents into experts.

Healthy Care 28 People Used Show more

Jira Service Management

Jira Bdhealth.atlassian.net Show details

9 hours agoTechnical support. Need help troubleshooting? Select this to request assistance. Report a bug. Tell us the problems you're experiencing. Feature Request. Let us know your idea for a new feature. Critical Issue. High priority, critical problems that need immediate attention.

Mens Health 23 People Used Show more

Jira Service Management

Jira Conversahealth.atlassian.net Show details

5 hours ago{"xsrfToken":"B2MG-K9PJ-SXOE-UF48_a2e40d8ea635c3160d063c111405ce17feae99a0_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4493aee0-73b0

Mens Health 23 People Used Show more

Jira Service Management

Jira Signanthealth-support.atlassian.net Show details

3 hours ago{"xsrfToken":"44619da8-75e1-4743-95c3-7b3a7afa44c5_2cea8ffe0612baa6a50320d70910d44b30de1fe8_lout","branding":{"id":"5","key":"isd","name":"RTSM Service

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Jira Service Management

Jira Cloverhealth.atlassian.net Show details

5 hours ago{"xsrfToken":"B58H-9POD-HR13-E0NY_e4fb1c314cb4888e70738531146fe0ff4109848d_lout","branding":{"id":"61","key":"inc","name":"SRE desk","portalBaseUrl":"/servicedesk

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Pricing Jira Service Management Atlassian

Pricing Atlassian.com Show details

6 hours agoWith the cloud option, we host Jira Service Management in the cloud for you and set up your instance instantly.You can create a free account, or try a paid plan for 7-days. After that, subscription pricing is month-to-month or annual. This is generally the best option for teams who want to get started quickly and teams who don't want to manage the technical complexity of hosting themselves.

Mens Health 43 People Used Show more

Jira Service Management

Jira Signanthealth-support.atlassian.net Show details

3 hours ago{"xsrfToken":"44619da8-75e1-4743-95c3-7b3a7afa44c5_24138a0383050d45d3d6b38f138d079006eacefc_lout","branding":{"id":"4","key":"csp","name":"SmartSignals Supplies

Mens Health 23 People Used Show more

Jira Service Management

Jira Healthcatalyst.atlassian.net Show details

6 hours ago{"xsrfToken":"BB4B-7O94-AM4F-PRSA_cd9c7806b97a85da3fedc8b09c89d23489fd03d2_lout","branding":{"id":"8","key":"hp","name":"Health Catalyst Support","portalBaseUrl

Cats Health Mens Health 23 People Used Show more

JIRA Service Desk Vs ServiceNow: Ticketing System

JIRA Upguard.com Show details

7 hours agoJIRA Service Desk is of course built on top of Atlassian's leading issue and project tracking platform JIRA, which makes it extensible via 1,800+ add-ons available on the Atlassian Marketplace. Not to be outdone, ServiceNow's integrations include several that are vendor-provided as well as a myriad of custom-built integrations, from Salesforce

Healthy Care 50 People Used Show more

Jira ServiceNow Integration: How To Set Up An Integration

Jira Exalate.com Show details

3 hours agoA flexible Jira ServiceNow integration can help teams work together more efficiently, and using the right tool can make the integration as effective as possible. As you’ve seen, there are challenges to overcome when synchronizing environments.

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Jira Service Management

Jira Pursuanthealth.atlassian.net Show details

7 hours ago{"xsrfToken":"BDUM-LLB2-SFJD-BAKP_61031f2f99539e41fad1f4ffb8319aad112ea4b6_lout","branding":{"id":"21","key":"cs","name":"Customer Help Desk","portalBaseUrl

Mens Health 23 People Used Show more

Jira Service Management

Jira Iast.atlassian.net Show details

5 hours agoBAU CRM/EAS Request in PIP IAST Support. BAU request for typical CRM/EAS items such as pushing a referral through, cancelling an IR, returning a report to DA etc. CRM/EAS Issue in PIP IAST Support. Raise a ticket for an issue within CRM/EAS where user (s) are not able to perform an action as normal, such as Appointment finder not searching, CRM

Mens Health 23 People Used Show more

Jira Service Management

Jira Healthcareacademy.atlassian.net Show details

9 hours ago{"xsrfToken":"35d0f8c9-3067-45db-8379-465bc6cc299b_a2e8676d524ff3542b5649bbe2dcff2785a3e73f_lout","branding":{"id":"1","key":"has","name":"Healthcare Academy Support

Mens Health Health Insurance 23 People Used Show more

Jira Service Management

Jira Healthepro.atlassian.net Show details

1 hours agoGo to our Status Page and stay up to date with issues and maintenance notices. Find support for the Health-e Meal Planner from ingredient entry to production. Start here to make updates to your account. Find the help you need while you work in My School Menus. Getting help with My School Menu Boards has never been easier.

Mens Health Health Insurance 23 People Used Show more

15 Best Jira Dashboard Examples Rigorous Themes

Best Rigorousthemes.com Show details

1 hours ago7. Jira Dashboard Gadget for Level Up. You can extend your dashboard to include data from multiple teams. To track numerous scrum teams together, use examples of the Sprint Health gadget and the Agile Sprint Burndown gadget to get an overview of your teams’ progression towards a …

Health Insurance 48 People Used Show more

Connect Jira Service Management Cloud To AWS Service

Service Support.atlassian.com Show details

6 hours agoIntegrating AWS Service Catalog with Jira Service Management allows users to request AWS services from the portal using the AWS Service Catalog Connector. Step 1: Set up the AWS Service account. Before you connect the AWS Service Catalog with Jira Service Management, you need an AWS account to configure AWS portfolios and products.

Cats Health Mens Health 53 People Used Show more

Jira Service Management Acthealth.atlassian.net

Jira Act-health.atlassian.net Show details

2 hours ago{"xsrfToken":"B0OI-ZV72-GEXD-RQ9I_e8760b02db73310e82a4438824d9421e8dd6562c_lout","branding":{"id":"4","key":"exempt","name":"ACT Health Exemption Applications

Cats Health Mens Health 48 People Used Show more

Jira Service Management Watershedhealth.atlassian.net

Jira Watershed-health.atlassian.net Show details

Just Now{"xsrfToken":"B4TT-NSTB-6QYS-45J3_bbf242c1b0bff0bd0c672c433286b06ae21bb5ca_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/55a7ab7c-d089

Mens Health Health Insurance 54 People Used Show more

Api How Can I Fetch (via GET) All JIRA Issues? Do I Go

Api Stackoverflow.com Show details

1 hours agoIt looks like /api/2/project easily returns all projects in a JIRA instance in JSON format. I'd like to do the same for issues, but this does not appear to exist. Is /api/2/search the standard wa

Healthy Care 56 People Used Show more

Jira Service Management

Jira Healthcareaustralia.atlassian.net Show details

1 hours ago{"xsrfToken":"B49H-KK85-2VNJ-81RR_a58b227fb320b88de5c533c18036382b45121bcf_lout","branding":{"id":"2","key":"isd","name":"IT Assist Customer Portal","portalBaseUrl

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Jira Service Management

Jira Palmettohealth.atlassian.net Show details

6 hours agoSorry you're not allowed to see this. - Jira Service Management. Sorry you're not allowed to see this.

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Jira Service Management

Jira Oharagroup.atlassian.net Show details

2 hours ago{"xsrfToken":"BIKL-DHUD-DXHL-1R6I_652c06e66c2cb15c7424729f03270d133e4f7212_lout","branding":{"id":"1","key":"coa","name":"Open API Documentation for Confluence

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Jira Service Management

Jira Latrobehealth.atlassian.net Show details

5 hours ago{"xsrfToken":"5f08795b-200a-4cc4-a9d4-d99d6978f307_2a5a290f7a0777a6d4c64431be1c8cb41847f030_lout","branding":{"id":"2","key":"ts","name":"Technology Service

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Atlassian Status

Atlassian Status.atlassian.com Show details

8 hours agoBelow you'll find status information for each of Atlassian's products and services. Jira Software Jira Service Management . Jira Work Management. Confluence. Jira Align. Trello. Bitbucket. Opsgenie. Statuspage. Atlassian Access. Atlassian Support. Atlassian Partners. Atlassian Developers ,

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Jira Server Integration Guide PagerDuty

Jira Support.pagerduty.com Show details

6 hours agoFor each of your Service Desk projects, ensure that the PagerDuty user account has Service Desk Team access. a. From the Jira Administration menu in the top right corner, click Projects. b. Select your Jira Service Management project. c. Click the Users and roles tab under the Project settings navigation bar. d. Select the Add users to a role

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Popular Search

Frequently Asked Questions

When did Jira service desk become Jira services management?

In other words, Jira Service Management IS the latest version of Jira Service Desk. When did Jira Service Desk become Jira Service Management? Jira Service Desk was created in 2013 in response to Atlassian’s discovery that 40% of customers were using Jira to handle service requests.

How does the Jira service management cloud REST API work?

The Jira Service Management REST API uses the same authentication methods as Jira Cloud. If you are building an Atlassian Connect app to interact with the Jira Service Management Cloud REST API, authentication is handled by JWT (JSON Web Token) technology. This is built into the supported Atlassian Connect libraries.

Which is the best authentication method for Jira service management?

If you are integrating directly with the Jira Service Management Cloud REST APIs it is recommended to use OAuth authentication method. For implementations with low security requirements, such as scripts and bots, it is also possible to use Basic authentication method. Jira Service Management uses cookie-based authentication in the browser.

How does the paged API work in Jira?

When you make a request to a paged API, the response will wrap the returned values in a JSON object with paging metadata, as follows: start is the index of the first item returned in the page of results. limit is the total number of items that could be returned per page, subject to the maximum server enforced limit for the resource’s method.

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