Elephant 46 People Used
Elephant Insurance Reviews: 3,188 User Ratings Elephant Insurance Elephant Insurance is a direct-to-customer insurance company that was founded in 2009 and is based in Richmond, Virginia.
Rating: 4.2/5Preview / Show details
Insurance 51 People Used
Although Elephant Auto Insurance possesses an A+ rating with the Better Business Bureau, it’s contradicted by 34 negative reviews. This is further reinforced by its complaint ratio, which reads at a high 2.27. All together, the data indicated that this company’s customer experience is decidedly negative. Financial Strength Key Details
Rating: 4.5/5Preview / Show details
Elephant 57 People Used
Our Take On Elephant Auto Insurance: 3.5 Stars We rated Elephant Insurance 3.0 out of 5.0 stars. The car insurer offers various plans, additional perks, and available discounts, but its coverage is
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Elephant 51 People Used
Elephant Auto Insurance NAIC complaints Far more than expected Ease of use Above average Discounts Great set of discounts Pros & Cons Pros Offers a wide variety of discounts. Legal assistance
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Reviews 54 People Used
Elephant Reviews 700 • Average 2.9 VERIFIED COMPANY www.elephant.co.uk Visit this website Write a review AJ AJAYSARAN 15 reviews GB 12 Mar 2022 This company is showing partiality This company is showing partiality. I don't want to be in …
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Elephant 50 People Used
You can read these honest Elephant car insurance reviews to help you decide which car insurance provider is right for youand your car! For example, read through our review to find out how good the claims process. And remember, if you've used Elephant before, you too can write a short Elephant car insurance review here to help other drivers. Smart Money People …
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Working 58 People Used
Customer Loyalty Agent (Current Employee) - Henrico County, VA - January 4, 2022. Elephant Insurance is a great place to work. The company look out for their employees. Incentives are a great bonus to your normal hourly pay. Advancement within the company. Pros. Hourly pay plus incentives. Cons. No cons.
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Reviews 55 People Used
All reviews All reviews company car policy year insurance claim customer service money customer price … CB. Christopher Behr. 7 reviews. GB. 4 Jan 2022. My recent claim with Elephant was… My recent claim with Elephant was fantastic. Their team are friendly, clear, and supportive for something that I've never had to deal with before. I do feel that the web …
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Elephant 57 People Used
The Better Business Bureau (BBB) gives Elephant Car Insurance an A+ rating. However, according to the BBB, customer reviews of the company score an average of 2.5 stars. Many of those reviews discuss a lack of customer service and response, as well as disputes over failure to pay claims, resulting in poor customer satisfaction.
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Reviews 58 People Used
Excellent customer service. Just called regarding my renewal and spoke to an advisor called Jamie, extremely helpful and polite and brought down my annual cost over £100.00. Been with elephant for 4 years now never had any issues very pleased. tark. 6 reviews.
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Elephant 54 People Used
“bogus car accident insurance company” Written on: 05/01/2017 by Jackal11 (1 review written) I was with Elephant car insurance and had an accident on 31 Dec 2015,and still ongoing yes its Jan 2017. A very straight forward case as i was hit from behind at traffic lights.
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Elephant 43 People Used
Elephant Insurance has an A+ rating from the Better Business Bureau. It has been an accredited BBB company since 2015. The file for Elephant was opened with the Better Business Bureau in 2009, which is also its date of incorporation. Elephant has a total BBB score of 1.23 out of 5 stars based on 31 reviews. 3
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Claims Satisfaction & Customer Experience - 4.5 / 5 Although Elephant Auto Insurance possesses an A+ rating with the Better Business Bureau, it’s contradicted by 34 negative reviews. This is further reinforced by its complaint ratio, which reads at a high 2.27.
We like to look at the AM Best rating, which is an indication of the financial health of a company. While Elephant Insurance doesn’t have a rating, its parent company Admiral Group does. The organization boasts an A+ (Superior) financial rating, so you know there is enough money to pay out claims.
Unfortunately, Elephant has received more customer complaints than is typical for an insurer of its size. According to the National Association of Insurance Commissioners (NAIC), Elephant’s complaint ratio was 1.62 for private passenger insurance in 2020. 1 Complaints were mostly about delays in claims processing and unsatisfactory offers. 3
Elephant Customer Service With Elephant, you can get quotes for car insurance and purchase policies online, or you can call its customer service department to purchase a policy over the phone. The sales department is available at 877-321-2096 Monday through Friday from 9 a.m. to 9 p.m. ET.